AWS Customer Engagement Professional

4 weeks ago


London, Greater London, United Kingdom Amazon Full time
About the Role

We are seeking a highly motivated and organized individual to join our Global Marketing Response Center (MRC) team as an AWS Customer Engagement Professional. The successful candidate will work closely with marketing and sales teams to engage with new and prospective customers, understand their needs, and educate them about the benefits of AWS.

The ideal candidate will have strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. They must be able to prioritize tasks, manage multiple projects, and meet deadlines.

The estimated annual salary for this role is around $70,000 - $90,000. Our company offers a dynamic and inclusive work environment that values diversity and innovation.

Main Responsibilities
  1. Engage with customers through various channels, including phone, email, and live chat.
  2. Nurture leads by creating personalized messages and tailoring content to meet customer needs.
  3. Collaborate with cross-functional teams to achieve campaign objectives.


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