Technical Support Officer

4 days ago

Carlisle, Cumbria, United Kingdom National Nuclear Laboratory Full time
About the Role

We are seeking a detail-oriented and proactive Technical Support Officer to join our team at National Nuclear Laboratory. The ideal candidate will be responsible for delivering accurate and comprehensive technical support to ensure the highest levels of administrative efficiency.

Key Responsibilities:

  • Monitor changes in the Sellafield Ltd Management System and maintain compliance with the NNL Information Management System (QPulse).
  • Act as a Qpulse Administrator, supporting and managing documentation on the management system and providing guidance on operational documentation.
  • Conduct compliance checks of all Safe Systems of Work (SSoW) procedures and initiate remedial action as necessary.
  • Administer key operational committees, producing quality minutes, notes for the record, and meeting records to maintain an auditable trail.
  • Responsible for records retention and archive documents, ensuring compliance with the Records Retention and Disposition Schedule.
  • Provide general administration support, including ordering goods, issuing and controlling visitor passes, supporting site visits, arranging meetings, taking minutes, monitoring stationery supplies, and administering one-card holder systems.
  • Take on additional roles, such as Emergency Team Member, Building Controller, Legionella Responsible Person, and Asbestos Coordinator, as required.

Requirements:

  • Proficient in Microsoft Word and Excel.
  • Proven organizational skills and time management.
  • Ability to build and maintain strong relationships across the business.
  • Detail-oriented and able to work to stringent deadlines.
  • Evidence of self-motivation, drive, energy, and resilience.
  • Strong communication skills, able to elicit information from stakeholders at all levels.

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