Customer Experience Leader

1 week ago


Slough, Slough, United Kingdom Salvation Army Trading Company Full time

As Customer Experience Leader, you will play a key role in shaping the customer experience across our retail operations. You will be responsible for designing and implementing initiatives that drive customer loyalty and satisfaction, while also ensuring the highest standards of customer service.

Key responsibilities include:

  • Developing and executing customer experience strategies
  • Leading cross-functional teams to deliver customer experience projects
  • Maintaining strong relationships with customers and stakeholders

The ideal candidate will have a deep understanding of customer needs and preferences, with excellent communication and project management skills. We offer a competitive salary of £30,000 - £35,000 per annum, plus benefits including 25% discount on all original products sold by SATCoL, wellbeing commitment, and life assurance of 3 x normal salary.

About us:

At Salvation Army Trading Company, we believe in empowering people to make a positive difference in their communities. Our company culture is built on values of compassion, accountability, respect, and equality, with a core purpose of enabling mission and providing resources to help the work of The Salvation Army.



  • Slough, Slough, United Kingdom theo Full time

    Automotive Service ExcellenceLocation: SloughThis challenging opportunity requires a highly skilled Aftersales Manager to lead the delivery of exceptional customer experiences in a thriving dealership setting.About the Position:You will be responsible for overseeing the development and implementation of strategies that enhance customer satisfaction and...


  • Slough, Slough, United Kingdom Crew Clothing Full time

    About UsCrew Clothing is a fashion brand that values collaboration, kindness, and creativity. We believe clothes are more than just clothing – they're a way to express yourself and make life's best moments even better.Job Overview:This role involves generating sales by delivering outstanding customer service and maintaining store standards to ensure...


  • Slough, Slough, United Kingdom Foot Locker Full time

    About the OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team as a Customer Experience Coordinator. This role is ideal for someone who is passionate about athletic products and has excellent communication skills.Job DescriptionThe Customer Experience Coordinator will be responsible for ensuring high levels of customer...


  • Slough, Slough, United Kingdom Fullers Full time

    Delivering Exceptional Service as a Customer Experience AmbassadorWe are seeking an experienced and passionate individual to join our team as a Customer Experience Ambassador, responsible for maintaining the highest standards of service in a traditional pub atmosphere.About UsAt Fuller's, we pride ourselves on creating a warm and welcoming environment for...


  • Slough, Slough, United Kingdom Selecta Full time

    About UsSelecta is a leading provider of unattended self-serve coffee and convenience food services across Europe, with a strong presence in 16 countries and serving 12 million people daily.Job SummaryWe are seeking a skilled Joy Ambassador to join our team and ensure exceptional customer service, providing high-quality machines and maximizing sales across...


  • Slough, Slough, United Kingdom ENGINEERINGUK Full time

    At Tesco Mobile, we're on a mission to deliver exceptional customer experiences that drive business outcomes. As a Customer Experience Campaign Specialist, you'll play a key role in shaping our CRM strategy and executing campaigns that make a real impact.About the RoleThis is a hands-on position that requires a deep understanding of CRM principles,...


  • Slough, Slough, United Kingdom Brunocointepas Full time

    Job SummaryBrunocointepas seeks a Global Customer Experience Director to lead our luxury hospitality operations and drive customer satisfaction. This key leadership role requires a seasoned professional with expertise in L&D operations management and a passion for delivering exceptional customer experiences.About the CompanyAt Brunocointepas, we believe in...


  • Slough, Slough, United Kingdom Institute of the Motor Industry. limited Full time

    We are seeking a highly skilled Service Advisor to join our team at the Institute of the Motor Industry. limited in Gatwick.The ideal candidate will have 12 months of experience in a similar role and hold a Full UK Driving Licence.We offer a competitive package, including:Hourly rates above £18Weekly pay with opportunities for overtimeA referral...


  • Slough, Slough, United Kingdom Leader Recruitment Group Full time

    At Leader Group, we are excited to launch our inaugural children's residential home and seek a highly motivated Registered Manager to spearhead this groundbreaking venture.This is an exceptional opportunity for career advancement and to play a pivotal role in the head operations team as our client plans to expand and open more homes in the future.We...


  • Slough, Slough, United Kingdom Thechildandfamilyconnection Full time

    About The RoleWe are seeking a Learning and Capability Leader to lead workstreams and unlock the creation of solutions. This involves deploying relevant skills frameworks and ensuring full uptake from partner teams.About UsThechildandfamilyconnection is a leading recruitment service provider seeking a Learning and Development Sales Capability Leader on...


  • Slough, Slough, United Kingdom Selecta Full time

    About SelectaWe are a leading provider of unattended self-serve coffee and convenience food in Europe, operating across 16 countries with over 12 million daily customers. In the UK, we deliver a national service to around 3,500 businesses.Our team is seeking a skilled Customer Experience Manager to join us as a Joy Ambassador. As part of our mobile team, you...


  • Slough, Slough, United Kingdom Brunocointepas Full time

    Job Title: Strategic Training and Development LeaderJob Summary: We are seeking a highly skilled Strategic Training and Development Leader to join our luxury hospitality team at Brunocointepas. In this role, you will develop and implement training programs that drive operational excellence and customer satisfaction.About the Company: Brunocointepas is a...


  • Slough, Slough, United Kingdom Marks & Spencer Full time

    Retail Leaders Graduate ProgrammeAre you a driven individual looking to launch your career in retail leadership? M&S is seeking ambitious graduates to join our esteemed Retail Leaders Graduate Programme. As part of this programme, you will embark on a transformative journey that equips you with the skills and expertise needed to excel as a retail...


  • Slough, Slough, United Kingdom Tesco Full time

    About this roleThis is a fantastic opportunity to lead a team and make a real impact at Tesco. As an Operations Team Leader, you will be responsible for coordinating the team to deliver great availability for customers and safe operations.You will need to work closely with colleagues across the store and with other stores in your local area to achieve shared...


  • Slough, Slough, United Kingdom Kuehne + Nagel AS Full time

    We are seeking a Financial Excellence Leader to join our team at Kuehne + Nagel AS. Estimated salary: 80,000 - 110,000 GBP per annum.Key responsibilities:Develop and implement strategies to drive revenue growth and improve financial performance.Manage a team of revenue care specialists with expertise in revenue management.Collaborate with cross-functional...


  • Slough, Slough, United Kingdom Proactive Appointments Full time

    **Lead Your Team as an Architectural Leader**We are seeking a highly experienced Architectural Leader to join our team at Proactive Appointments. As a key member of our technical team, you will be responsible for leading the design and implementation of cutting-edge solutions that meet the evolving needs of our clients.The ideal candidate will have extensive...


  • Slough, Slough, United Kingdom SSE Enterprise Full time

    We are looking for a highly skilled Electrical Construction Fitter Leader to join our team at SSE Enterprise.Job DescriptionAs an Electrical Construction Fitter Leader, you will be responsible for constructing electrical apparatus within substations on the electricity distribution network from 11kV up to 132kV. You will work in a team environment, ensuring...

  • Education Leader

    3 weeks ago


    Slough, Slough, United Kingdom Wayman Group Full time

    We are seeking a dedicated and experienced Education Leader to join our team at a reputable school in Slough. This is an exciting opportunity for a passionate and skilled professional to lead the educational direction of the Reception phase and ensure high-quality teaching and learning experiences for students.The successful candidate will have the...


  • Slough, Slough, United Kingdom Warner Leisure Hotels Full time

    Company OverviewWarner Leisure Hotels is a leading hospitality provider, renowned for its exceptional customer service and warm welcomes.SalaryWe offer a competitive hourly rate of up to £11.44, depending on age.Job DescriptionThis is an exciting opportunity to join our supportive team as a Receptionist at one of our Warner Hotels locations. As part of our...

  • Team Leader

    1 week ago


    Slough, Slough, United Kingdom Hadland Care Group Full time

    Job Title: English LeadHadland Care Group is seeking an experienced and skilled Team Leader to join their team. As a key member of the management team, you will be responsible for leading a team in a room leader role at Mini Munchkins Montessori.This is an excellent opportunity for individuals who are passionate about childcare and education, with a strong...