Client Planning Coordinator

5 days ago


Milton Keynes, Milton Keynes, United Kingdom BSI Full time

As a Client Planning Advisor with BSI, you will play a vital role in providing exceptional customer service and administrative support to both our clients and colleagues.

Key responsibilities include:

  • Liaising with clients and internal teams to schedule appointments across the UK.
  • Utilizing planning resources to ensure seamless scheduling and timely delivery of services.
  • Identifying opportunities to grow the business through effective communication of products and services to existing customers.
  • Handling inbound and outbound calls in a professional and efficient manner.

To be successful in this role, you should possess:

  • Previous experience in a planning or scheduling role.
  • Excellent communication skills with the ability to effectively interact with clients and colleagues at all levels.
  • The ability to interpret geographical knowledge to support cost-effective booking of client visits.
  • High-level accuracy and attention to detail.
  • Target-focused and driven to achieve team results.

BSI offers a competitive total reward package, flexible working hours, ongoing training and development, and a wide range of benefits including 27 days annual leave, paid sick leave, and health insurance.

We are committed to creating a diverse and inclusive work environment that reflects the communities we serve.

Our Excellence Behaviours: Client-centric, Agile, Collaborative.



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