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Support Specialist

2 months ago


Barry, Vale of Glamorgan, United Kingdom Llamau Limited Full time
About the Role

We are seeking a highly motivated and compassionate Support Specialist to join our team at Llamau Limited. As a Support Specialist, you will play a vital role in providing support and guidance to clients across the area, working autonomously and managing your own schedule.

Key Responsibilities
  • Manage a caseload of clients, providing support and guidance to help them achieve their goals and overcome challenges.
  • Work collaboratively with colleagues and external agencies to provide a comprehensive support service.
  • Develop and maintain strong relationships with clients, building trust and confidence in our services.
  • Provide on-call support and advice to colleagues, responding to emergencies and issues as needed.
Requirements
  • Ability to engage and build strong relationships with people from diverse backgrounds.
  • Non-judgmental mindset and understanding of the impacts of homelessness, substance misuse, and trauma.
  • Forward-thinking and resilient attitude, with the ability to overcome barriers and setbacks.
  • Strong character and ability to remain calm and collected in challenging situations.
  • Experience in support work or housing, with an understanding of housing options and benefits.
  • Full UK driving license and access to a car.
What We Offer
  • Competitive benefits package, including a maximum holiday entitlement of 41 days.
  • Enhanced Group Pension Scheme with 10% contributions.
  • Free access to an internal wellbeing and counselling team.
  • Opportunities to diversify skills and widen experience across a range of services and niche roles.
  • Access to an extensive online training platform.
About Us

Llamau Limited is a values-led organisation committed to supporting and promoting equality and diversity. We aim to establish an inclusive environment where every colleague feels safe and able to be themselves at work. We believe that no young person or vulnerable woman should ever have to experience homelessness.