Front Office Manager
3 days ago
Job Title: Front Office Manager
Job Summary:
We are seeking a highly skilled and experienced Front Office Manager to lead our front office team and drive exceptional guest experiences. As a Front Office Manager, you will be responsible for overseeing the front office operations, managing the front office team, and ensuring that our guests receive the highest level of service.
Key Responsibilities:
- Lead the front office team to deliver exceptional guest experiences
- Oversee front office operations, including check-in, check-out, and room assignments
- Manage front office staff, including training, development, and performance management
- Monitor guest satisfaction and implement strategies to improve guest satisfaction
- Develop and implement front office policies and procedures
- Collaborate with other departments to ensure seamless guest experiences
Requirements:
- Proven experience in a front office management role
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work effectively in a team environment
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
About Us:
Valor Hospitality Europe is a leading hospitality company with a portfolio of hotels across the UK. We are committed to delivering exceptional guest experiences and providing our employees with opportunities for growth and development.
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