Sales and Marketing Professional

2 weeks ago

Paddington, United Kingdom Royal Lancaster London Full time
About the Role

We are seeking a highly motivated and experienced Sales and Marketing Professional to join our team as an Events Sales Executive at the Royal Lancaster London. As a key member of our Sales & Marketing team, you will be responsible for consistently delivering memorable moments and five-star service to our guests and each other.

Key Responsibilities
  • Ensure all client enquiries and prices quoted are in accordance with the monthly yield parameters, consult the Events Revenue Manager.
  • Deal with all client enquiries ensuring all clients receive relevant quotes and proposals.
  • Attend any relevant meetings, conduct client show rounds, and assist with social events, trade shows and special events on behalf of the Royal Lancaster London.
  • Bring service innovations to the monthly meeting to ensure the hotel is constantly improving its clients relations and increasing revenue.
  • Ensure all client confirmations and handover correspondence are passed to Events department for contracting in a timely manner showing attention to detail.
  • Strictly adhere to the departmental service standards.
What We Offer
  • Pension scheme with company contributions.
  • 50% discount in all our restaurants and Spas across our properties.
  • Team member and Friends & Family rates across our properties.
  • Complimentary stay after passing probation.
  • Extensive discounts on our benefits platform.
  • Access to private medical insurance.
  • Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship.
  • Interest free season ticket loan.
  • Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing.
  • Bike to work scheme.
  • Recommend a Friend incentive.
  • Complimentary laundry.
  • Free meals on duty.
  • Opportunity to join our taskforces to contribute to the business focuses, community and environment.
  • Employee recognition schemes and Social Committee events including gala dinners and much more.
About Us

We are a leading hotel in London, committed to delivering exceptional service and creating memorable experiences for our guests. We are proud to be a Best Employer for 2021 at Springboards Excellence Awards, One of the happiest hotels in London, Earth Check Silver Certified 2023, 2 rosettes, Hoteliers Charter Approved, and a Preferred Hotels & Resorts member.

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