Customer Service Representative
3 weeks ago
Meridian Business Support is seeking a dedicated and proactive Customer Service Executive to join our small but dynamic team in Chandlers Ford.
The ideal candidate will have a strong customer service background, ideally in e-commerce, and experience with ticketing systems. They will be responsible for managing customer queries through the ticketing system, responding to issues related to products, orders, returns, and deliveries, and liaising with internal teams to resolve complex queries.
Key Responsibilities:
- Manage customer queries through the ticketing system
- Respond to issues related to products, orders, returns, and deliveries
- Liaise with internal teams to resolve complex queries
- Ensure timely and professional communication across all channels
- Track and manage tickets from start to resolution, ensuring customer satisfaction
Requirements:
- Strong customer service background, ideally in e-commerce
- Experience with ticketing systems
- Excellent written communication skills
- Ability to handle a fast-paced workload and manage multiple queries
- A problem-solver with a proactive attitude
- Comfortable working in a small, collaborative office environment
For more information, please contact Emma in the Eastleigh office.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
2 weeks ago
Eastleigh, Hampshire, United Kingdom Tesco Full timeAbout the RoleWe are seeking a motivated and customer-focused individual to join our team as a Colleague at Tesco Fair Oak Esso Express. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.Key ResponsibilitiesProvide excellent customer service, greeting...
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Eastleigh, Hampshire, United Kingdom Aviva Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our Sales Support Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers via phone, live chat, and email.Key ResponsibilitiesProvide outstanding customer service, resolving...
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