Customer Service Representative

1 week ago


Poole, Poole, United Kingdom Tesco Full time

About the Role

Key Responsibilities

  • Provide exceptional customer service, ensuring a positive shopping experience.
  • Bake high-quality products in a timely manner, adhering to safety and hygiene guidelines.
  • Handle products with care, maintaining quality and ensuring they reach customers in the best condition.
  • Adhere to all food hygiene, safety, and allergen guidelines at all times.
  • Proactively check emergency stop buttons and machinery before operation, reporting any issues to the Shift Leader/Team Manager.
  • Dispose of waste responsibly, following food waste and recycling routines.
  • Work across the store in service, picking, and replenishment areas as required.

Requirements

  • A passion for delivering great service, greeting customers with a smile, and serving them with pride.
  • The ability to build rapport with customers, ensuring they leave the store having experienced a great shopping trip.
  • Take the initiative and make decisions that are right for our customers.
  • Work independently and well within a team, communicating openly with others.
  • Build relationships with colleagues to create a team spirit, having fun and celebrating success.
  • Be at work on time, well presented, and ready to be a brand ambassador.

What's in it for You

  • Competitive pay rate, with opportunities for increases based on location and performance.
  • Uniform provided and policies to support you for all of life's moments, big and small.
  • Access to free wellbeing services, including resources to support your mind, body, and life.
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.
  • Benefits to suit your needs, choose what you use, from discounts and shares to cycle to work schemes.


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