Reservations and Customer Service Representative

2 months ago


Oxford, Oxfordshire, United Kingdom Transun Travel Full time

At Transun Travel, we are committed to delivering exceptional customer experiences and driving business growth. We are seeking a highly organized and customer-focused individual to join our team as a Reservations and Customer Service Associate.

Key Responsibilities:

  • Manage sales inquiries and provide prompt responses to customer queries.
  • Handle customer service matters and ensure timely resolution of issues.
  • Process reservations and bookings from travel agents.
  • Maintain relationships with key trade partners and suppliers.
  • Contribute to the development of business strategies and initiatives to drive sales and revenue growth.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Proficiency in computer software and systems.
  • Passion for delivering exceptional customer experiences and driving business growth.

Working Hours: Average 43 hours per week, including some Saturdays.

Salary: Dependent on experience.



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