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Reservations and Customer Service Representative

2 months ago

Oxford, Oxfordshire, United Kingdom Transun Travel Full time

At Transun Travel, we're passionate about delivering exceptional customer experiences and driving sales in the Arctic holiday market.

We're seeking a highly organized and customer-focused Reservations and Customer Service Associate to join our team. As a key member of our team, you'll be responsible for handling sales enquiries, providing top-notch customer service, and ensuring seamless reservations administration.

Key Responsibilities:

  • Manage sales enquiries via phone and email, providing accurate and timely responses.
  • Deliver exceptional customer service, addressing queries and concerns in a professional and courteous manner.
  • Process bookings from travel agents and maintain relationships with key trade partners.
  • Contribute to the growth of our business by identifying opportunities to drive sales and improve customer satisfaction.

We're looking for someone who is self-motivated, computer literate, and able to work effectively in a fast-paced environment. If you're passionate about delivering exceptional customer experiences and have a keen eye for detail, we'd love to hear from you.

What We Offer:

  • A competitive salary dependent on experience.
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.

We're an equal opportunities employer and welcome applications from diverse candidates. If you're interested in joining our team, please submit your application.