Customer Service Representative
3 weeks ago
At Transun Travel, we are seeking a highly skilled and customer-focused Reservations and Customer Services Associate to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer service and have a strong interest in the travel industry.
The successful candidate will be responsible for handling sales enquiries, dealing with customer service matters, and ensuring prompt aftercare. They will also be required to work under their own initiative, be able to multi-task, and maintain relationships with key trade partners.
We are a small but highly efficient and organised team, and we are passionate about what we do. All applicants must be literate, organised, and have a good telephone manner. If you are a motivated and customer-focused individual who is looking for a new challenge, we would love to hear from you.
Key responsibilities:
- Handling sales enquiries by telephone and in writing.
- Dealing with customer service matters, and ensuring prompt aftercare.
- Reservations administration.
- Processing bookings from travel agents.
- Maintaining relationships with key trade partners.
We offer a competitive salary and a dynamic working environment. If you are interested in this role, please submit your application.
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