Senior Retail Director
23 hours ago
At Career Trails, we are seeking a highly experienced and dynamic Senior Retail Director to lead our client services for a major retail client. With a strong background in retail display work and transformation programmes, you will be responsible for developing and implementing strategies to enhance client satisfaction and retention.
Key Responsibilities:
- Develop and implement strategic plans to improve client satisfaction and retention.
- Bull and maintain strong relationships with clients through exceptional customer service and issue resolution.
- Lead and motivate a team of client services representatives, providing guidance, training, and support for high performance.
- Collaborate with sales, marketing, and operations teams for seamless client experiences.
- Monitor and manage departmental KPIs to measure success and drive improvements.
- Stay up-to-date with industry trends and best practices, implementing new strategies to enhance the client experience.
- Manage department budgets efficiently, ensuring effective resource allocation.
- Conduct regular performance evaluations and provide feedback to promote growth and development.
Qualifications:
- Bachelor's degree in business, marketing, or a related field.
- Minimum 5 years of experience in client services or customer success roles, with at least 2 years in management or leadership positions.
- Proven track record of successfully managing and developing teams.
- Strong communication, interpersonal, and problem-solving skills.
- Excellent organizational and time-management abilities.
- Knowledge of CRM software and data analysis experience.
- Ability to thrive in fast-paced environments.
We offer a competitive salary, benefits package, and opportunities for professional growth and development. This role offers a salary range of £80,000 - £110,000 per annum, based on experience.
-
Retail Services Director
2 weeks ago
Camberley, Surrey, United Kingdom Career Trails Full timeCareer Trails is a dynamic and forward-thinking company seeking an experienced Retail Services Director. This role is responsible for overseeing all aspects of our client services for a major retail client. We are looking for someone with strong leadership skills, excellent communication abilities, and experience in managing teams.About the Role:The Retail...
-
Senior Retail Operations Manager
4 weeks ago
Camberley, Surrey, United Kingdom B&M Retail Limited Full timeRole OverviewB&M Retail Limited is a rapidly expanding business with exciting career development opportunities. We are currently seeking an experienced Floor Manager to join our store team in Surrey. This is a full-time role requiring flexibility in working patterns.Job ResponsibilitiesSupport the Store Management team in leading and inspiring the team to...
-
Regional Retail Operations Director
4 weeks ago
Camberley, Surrey, United Kingdom Marks & Spencer Plc Full timeRole SummaryWe are seeking a highly skilled Regional Retail Operations Director to lead our store teams in driving profitability and sales. This role requires a strong leader who can model new digital ways of working, promote a positive culture, and deliver exceptional standards and service.
-
Sales Director
1 month ago
Camberley, Surrey, United Kingdom BODYPOWER SPORTS LTD Full timeAbout the RoleWe are seeking an experienced Sales Director to lead our retail stores team at Bodypower Sports Ltd.Key ResponsibilitiesOversee the sales strategy and implementation across multiple storesDevelop and maintain strong relationships with store managers and staffEnsure exceptional customer service standards are metFoster a positive and productive...
-
Leisure Venue Director
3 weeks ago
Camberley, Surrey, United Kingdom Leisure People Full timeJob OverviewJoin our dynamic team as a Leisure Venue Director and take charge of leading a large team in a fast-paced leisure setting. With 2+ years of experience in leisure, hospitality, or retail management, you will drive results in a £1m+ turnover business.Leadership and Team Management: Develop and implement leadership strategies to achieve business...
-
Commercial Director
3 weeks ago
Camberley, Surrey, United Kingdom Red Sky Personnel Ltd Full timeWe are seeking a Commercial Director - Infrastructure to lead our commercial efforts on major infrastructure projects. The successful candidate will have strong technical knowledge of contract forms, particularly NEC Contracts, and experience with large infrastructure projects.">As a key member of the team, you will engage with project teams to ensure proper...
-
Director of Client Experience
2 weeks ago
Camberley, Surrey, United Kingdom Career Trails Full timeCareer Trails is a dynamic and forward-thinking company seeking an experienced Director of Client Experience. This role is responsible for overseeing all aspects of our client services for a major retail client. We are looking for someone with strong leadership skills, excellent communication abilities, and experience in managing teams.About the Role:The...
-
Senior Operations Director
3 weeks ago
Camberley, Surrey, United Kingdom Leisure People Recruitment Full timeWe are recruiting for a dynamic Operations Manager to join our team at Leisure People Recruitment in Camberley. As an inspirational leader and coach, you will thrive leading, coaching and developing a large but relatively young team of staff in a fast-paced leisure environment.The ideal candidate will have 2 years + management experience working in a...
-
Retail Design Project Manager
1 week ago
Camberley, Surrey, United Kingdom Career Trails Full timeAs a Senior Account Exec at Career Trails, you will play a crucial role in our retail design agency located in Surrey, United Kingdom.We are seeking an experienced project manager/senior account exec with a strong background in client-facing roles and a proven track record in shop fitting and problem-solving.This position is ideal for someone who enjoys...
-
Senior Retail Customer Service Representative
3 weeks ago
Camberley, Surrey, United Kingdom Royal Voluntary Service Full timeRoyal Voluntary Service is seeking a dedicated Retail Customer Service Team Leader to join our team at Frimley Park Hospital RVS Shop. This is a full-time, permanent position offering a competitive salary of £11.95 per hour.About the Retail Customer Service Team Leader role:As a Team Leader, you will be responsible for supervising the effective operation of...
-
Retail Design Project Manager
2 days ago
Camberley, Surrey, United Kingdom Career Trails Full timeJob Overview:Career Trails is a full-time contract-based company located in Surrey, United Kingdom. We partner with diverse brands in the luxury market and wellbeing industry.We are seeking an experienced project manager/senior account executive to join our team. This role offers opportunities for growth and development, a dynamic work environment, and the...
-
Camberley, Surrey, United Kingdom BODYPOWER SPORTS Full timeAbout UsFitness Superstore is a leading retailer of fitness equipment and accessories. Our mission is to help people achieve their health and wellness goals by providing high-quality products and exceptional customer service.Store Manager RoleThe Store Manager plays a critical role in driving sales growth, improving customer satisfaction, and leading a...
-
Retail Design Project Lead
2 days ago
Camberley, Surrey, United Kingdom Career Trails Full timeAbout the RoleAs a key member of our retail design agency in Surrey, United Kingdom, you will play a vital role in delivering exceptional results for our clients in the luxury market and wellbeing industry.We are seeking an experienced project manager / senior account exec with a strong background in client-facing roles and a proven track record in shop...
-
Executive Culinary Director
3 weeks ago
Camberley, Surrey, United Kingdom Compass Group UK Full timeJob Title: Executive Culinary DirectorAbout the Company:Compass Group UK is a leading food service company in the UK, operating in over 700 workspaces every day. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.Estimated Salary: £28,000 - £38,000 per annum, depending...
-
Tax Senior Opportunities in Camberley
3 weeks ago
Camberley, Surrey, United Kingdom Michael Page (UK) Full timeAbout Our FirmMichael Page (UK) is a leading accountancy firm with a strong presence in the UK. We are currently recruiting for a Private Client Tax Senior to join our busy Private Client Tax department.The successful candidate will be based from our Camberley office, where you will focus on delivering private client tax compliance services. As you progress...
-
Senior Account Executive
2 days ago
Camberley, Surrey, United Kingdom Career Trails Full timeJob Description:As a Senior Account Exec at Career Trails, you will play a crucial role in our retail design agency located in Surrey, United Kingdom. Our team partners with diverse brands in the luxury market and wellbeing industry.We seek an experienced project manager/senior account exec with a strong background in client-facing roles and a proven track...
-
Senior Commercial Lead
3 weeks ago
Camberley, Surrey, United Kingdom Red Sky Personnel Ltd Full timeRed Sky Personnel Ltd is recruiting for a Senior Commercial Lead to support the major projects commercial teams in delivering optimal commercial outcomes. The successful candidate will have strong technical knowledge of contract forms, particularly NEC Contracts, and experience with large infrastructure projects.">As a key member of the team, you will engage...
-
Senior Culinary Manager
3 weeks ago
Camberley, Surrey, United Kingdom NHS Full timeWe're seeking a Senior Culinary Manager to lead our culinary team and develop innovative menus for our care homes.Main ResponsibilitiesAs a senior manager, you'll be responsible for planning menus, managing the kitchen, and leading a team of chefs. You'll work closely with the management to ensure that all food safety and hygiene standards are met.You'll be...
-
Luxury Brand Account Director
1 week ago
Camberley, Surrey, United Kingdom Career Trails Full timeAre you a highly motivated and experienced project manager looking for a new challenge?Career Trails is a leading retail design agency located in Surrey, United Kingdom, partnering with diverse brands in the luxury market and wellbeing industry.We are currently seeking an experienced project manager/senior account exec to join our dynamic team.The successful...
-
Financial Director
3 weeks ago
Camberley, Surrey, United Kingdom HCRG Care Group Full timeAt HCRG Care Group, we are seeking an experienced Financial Director to lead the finance function for our Surrey portfolio. This is a senior leadership role that will play a pivotal part in driving financial performance and strategic objectives across the contract.The successful candidate will be responsible for overseeing financial planning, forecasting,...