Senior Retail Customer Service Representative

4 weeks ago


Camberley, Surrey, United Kingdom Royal Voluntary Service Full time

Royal Voluntary Service is seeking a dedicated Retail Customer Service Team Leader to join our team at Frimley Park Hospital RVS Shop. This is a full-time, permanent position offering a competitive salary of £11.95 per hour.

About the Retail Customer Service Team Leader role:

As a Team Leader, you will be responsible for supervising the effective operation of the shop, ensuring excellent customer service, and maintaining a positive work environment.

Key responsibilities include:

  • Supervising and supporting colleagues to achieve sales targets and provide exceptional customer service.
  • Maintaining a clean and organized store environment, adhering to health and safety standards.
  • Collaborating with the management team to implement sales strategies and promotions.
  • Monitoring stock levels, ordering supplies, and managing inventory.

The ideal candidate will possess excellent communication and leadership skills, a customer-focused attitude, and the ability to work independently and as part of a team.



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