Senior Support Specialist

3 weeks ago


Slough, Slough, United Kingdom Furniture Village Full time

We have a challenging opportunity for a Senior Service Desk Analyst to join Furniture Village's team based in Slough. This full-time, permanent role comes with a competitive salary and a rewarding work environment.

As a key member of our team, you will be responsible for delivering exceptional customer service and technical support.

Key Responsibilities:

  1. Provide timely and effective technical support to customers via various channels
  2. Collaborate with internal teams to resolve complex technical issues
  3. Develop and maintain knowledge of technical systems and products

Requirements:

  • Strong technical skills and knowledge of IT systems
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment

About Furniture Village:

Furniture Village is a successful retail business with a winning environment to work in. We are committed to delivering exceptional customer experiences and providing opportunities for professional growth and development.



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