Administrative Coordinator for Elderly Care

9 hours ago


Stevenage, Hertfordshire, United Kingdom East and North Hertfordshire NHS Trust Full time
About the Role

We are seeking a highly organized and detail-oriented Administrative Advisor to join our Elderly Care team. As a key member of our team, you will provide administrative support to ensure the smooth operation of our outpatient services.

Your primary responsibilities will include coordinating appointments, validating waiting lists, and maintaining accurate records. You will work closely with our Elderly Care team, including Divisional Managers, Nurses, and Consultants, to ensure timely management of outpatient appointments.

We are committed to providing excellent care and service to our patients, and we are looking for someone who shares our vision and values. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide administrative support to the Elderly Care team, including coordinating appointments and validating waiting lists
  • Work closely with the team to ensure timely management of outpatient appointments
  • Maintain accurate records and databases
  • Handle telephone inquiries and provide excellent customer service
  • Work independently and use your own initiative to resolve issues
Requirements
  • Educated to minimum GSCE level or equivalent
  • Experience of working in an administrative role, preferably in a healthcare setting
  • Excellent communication and organizational skills
  • Ability to work under pressure and adapt to change
  • IT literacy and experience of using databases and other NHS IT systems
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to providing a positive and supportive work environment, and we encourage our employees to take ownership of their work and contribute to the success of our team.

We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to diversity and inclusion, and we strive to create a workplace that is inclusive and respectful of all employees.

We are proud to be a Disability Confident employer and have achieved our status in 2019. We are committed to removing barriers that prospective candidates might face at any stage of our recruitment process.



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