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Administrative Coordinator
2 months ago
We are seeking a highly skilled and dedicated Administrative Coordinator to join our Elderly Care team at East and North Hertfordshire NHS Trust. As an Administrative Coordinator, you will play a vital role in providing exceptional administrative support to our team, ensuring the smooth operation of our outpatient services.
You will work closely with our Elderly Care team, including Divisional Managers, Nurses, Secretaries, and Consultants, to coordinate outpatient appointments and manage waiting lists. Your excellent communication and organizational skills will enable you to provide a high level of service to our patients and their families.
Main Responsibilities- Provide administrative support to the Elderly Care team, including coordination of outpatient appointments and validation of waiting lists.
- Work independently, using your own initiative and applying a high degree of confidentiality to all aspects of your work.
- Undertake duties without direct supervision, working within broad procedural guidelines.
- Ensure referrals are entered onto Lorenzo with an appropriate access plan in accordance with the 18-week pathway.
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide, and our 6,000-strong dedicated staff ensure our patients receive the best care. Our ability to be flexible and innovative in the way we work and deliver our services has never been more important than it is now.
We run several hospitals, including The Lister Hospital, New Queen Elizabeth II Hospital, Hertford County Hospital, and Mount Vernon Cancer Centre. We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.
We are committed to a positive work-life balance for our employees. We encourage flexible working patterns and are committed to listening and considering all requests. Such requests have to be made and considered formally, and will need to be balanced against service needs.
Person SpecificationPlease see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Key Skills and Qualifications- Educated to minimum GCSE level or equivalent.
- Wordprocessing skills.
- Databases management skills.
- Experience of working within outpatient or an administrative role.
- Handling telephone inquiries with confidence.
- Dealing with patients and relatives.
- Database management and validation.
We are committed to equality, diversity, and inclusion for all job applicants, staff, patients, and the wider community. We want to create a workforce that represents the communities we serve. We are on a journey to become a more inclusive organisation and welcome applications from everyone, regardless of their background.
We are proud to be a Disability Confident employer and achieved our status in 2019. We will remove barriers that prospective candidates might face at any stage of our recruitment process. If you have a disability and would like the advert in an alternative format, or would like to talk about how we can adjust the interview process to best support you, please contact us.
