Operations Team Lead

3 days ago


Keswick, Cumbria, United Kingdom YHA Full time
Unleash your hospitality potential Do you have what it takes to lead our team at YHA Borrowdale as a Duty Manager? We're seeking a dynamic and experienced professional to oversee daily operations, manage teams, and deliver exceptional guest experiences.

This role comes with a competitive salary of £12,440 per year, plus staff accommodation at a rate of £63.70 per week. As a Duty Manager, you'll work closely with the Hostel Manager to drive business results, ensure compliance with safety and quality standards, and promote a positive company culture among team members.

To excel in this role, you'll require experience working in hospitality or customer service, with a focus on leadership and team management. You'll also need strong problem-solving skills, with the ability to prioritize tasks, manage conflicting duties, and maintain a high level of professionalism under pressure.

As a valued member of our team, you'll enjoy a range of benefits, including 10 nights free hostel stays per year for you and up to 3 friends or family, access to YHA's staff discount and cash back portal, and free YHA Membership each year.

If you're ready to take your hospitality career to the next level, please submit your CV and complete the application form on our website.

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