Automotive Relations Manager

4 days ago


Bridgwater, Somerset, United Kingdom Institute of the Motor Industry. limited Full time
Automotive Relations Manager Job SummaryThis is an exciting opportunity to join our team as an Automotive Relations Manager. In this role, you will be responsible for establishing and managing relationships with customers to ensure they have a positive experience at every touchpoint.About the Role* Develop and maintain strong relationships with customers to deliver exceptional customer experiences.* Collaborate with colleagues to drive outstanding customer service and retention.* Identify areas for improvement and implement changes to enhance the customer experience.Key Responsibilities:* Passionate about customer journey and experience.* Support customers with complex issues, leaning on management for guidance where necessary.* Tech savvy, familiar with CRM systems.Requirements* Full UK Driving Licence.Benefits* Annual salary of £32,000 - £42,000.* Opportunities for career development and professional growth.* Comprehensive training program to enhance your skills and knowledge.

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