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Area Funeral Consultant

2 months ago

Frome, Somerset, United Kingdom Southern Co-op Full time

About the Role

We are seeking a highly skilled and compassionate individual to join our Funeralcare team as an Area Funeral & Memorial Consultant. As a key member of our team, you will provide exceptional support and guidance to our clients during one of the most difficult times in their lives.

Key Responsibilities

  • Deliver outstanding end-of-life care and support to clients, ensuring their individual needs are met and exceeded.
  • Provide mobile support to funeral homes across our trading area, ensuring seamless delivery of funeral and memorial services.
  • Build strong relationships with clients, families, and internal stakeholders, demonstrating empathy and understanding.
  • Maintain accurate records and ensure compliance with company policies, statutory legislation, and regulatory requirements.
  • Participate in community engagement initiatives, promoting our End-of-Life Services and Southern Co-op brand.

Requirements

  • Excellent communication and interpersonal skills.
  • Strong attention to detail and organizational abilities.
  • Ability to work independently and as part of a team.
  • High level of empathy and compassion.
  • Flexibility to support across different branches.

What We Offer

  • Competitive salary with a fixed addition for business car insurance and travel expenses.
  • 20% discount in stores.
  • Healthcare cash plan.
  • Share incentive plan.
  • NEST pension.
  • Cycle-to-work scheme.
  • Opportunities for career development and training.