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Store Performance Improvement Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Crew Clothing Full time

Job Summary:

To support the store manager in driving consistent improvement to sales, KPIs, and other areas of measured success, and to contribute to a positive customer experience.

Main Responsibilities:

  • Assist the store manager in achieving sales targets through knowledge of the product and brand.
  • Provide accurate product information to customers, including features and benefits, and ensure stock availability.
  • Promote multi-channel shopping options to maximize customer satisfaction.
  • Maintain exceptional visual merchandising standards and create a welcoming atmosphere for customers.
  • Process sales transactions efficiently and in line with company guidelines.
  • Demonstrate flexibility to meet the needs of the store.

Key Skills and Experience:

  • Customer service-focused approach.
  • Good communication skills.
  • Experience in the retail industry.

Desirable Skills:

  • Good IT skills.
  • Experience working in a luxury fashion brand.

Benefits:

  • Uniform Contribution: Professional uniform provided.
  • Future-Focused Pension Plan: Comprehensive pension plan for long-term security.
  • Rewarding Referral Program: Encourages employee referrals and rewards for successful hires.
  • Comprehensive Professional Development: Opportunities for career growth and development.
  • Empowering Work Environment: Supportive culture that celebrates individual and team achievements.