Store Manager Trainee

3 weeks ago


Glasgow, Glasgow City, United Kingdom Balmorri Store Ltd Full time
About the Role:
The Assistant Store Director is responsible for managing and directing all aspects of store operations to maximize business performance and achieve financial objectives. This role requires a strong understanding of operational management, staff leadership, and customer engagement.

Key Responsibilities:
Operational Management: Plan, organize, direct, and coordinate store operations to maximize business performance and achieve financial objectives. Staff Leadership: Recruit, assign tasks, monitor, and evaluate staff performance, fostering a positive and productive work environment. Customer Engagement: Collaborate with staff to inform customers about our offerings, special promotions, and services, ensuring a high level of customer satisfaction. Inventory Control: Maintain adequate stock levels, oversee efficient stock-keeping practices, and ensure product quality standards are met. Customer Service: Address and resolve customer complaints and inquiries regarding sales and services promptly and professionally. Financial Oversight: Manage financial records, authorize payments for supplies, set pricing, determine discount rates, and establish credit terms. Marketing and Merchandising: Utilize advertising and display facilities effectively to enhance product visibility and drive sales.

Requirements:
Industry Experience: Previous experience in grocery or departmental store sectors is essential; experience in off-license retail is highly desirable. Technical Proficiency: Familiarity with point-of-sale (POS) systems, inventory management software, and other retail operation tools. Financial Acumen: Proficiency in handling cash registers, processing payments accurately, and managing financial transactions securely.

Salary and Benefits:
The estimated salary for this role is £32,700 - £38,700 per year. The company offers a competitive benefits package, including opportunities for professional development and growth.

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