Operations Manager

5 days ago


Reading, United Kingdom Abbatt Property Recruitment Full time
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Abbatt Property Recruitment. As an Operations Manager, you will be responsible for providing exceptional customer service, managing day-to-day operations, and ensuring the smooth running of our property management department.

Key Responsibilities
  • Customer Service: Provide all-round excellent customer service to tenants, residents, and clients, responding to queries and resolving issues in a timely and professional manner.
  • Operations Management: Manage the day-to-day operations of the property management department, including reactive maintenance, site reports, and leaseholder correspondence.
  • Contract Management: Liaise with contractors, manage contracts, and ensure that all works are completed to a satisfactory standard.
  • Diary Management: Manage the diary of the Estate Manager, ensuring that all appointments and meetings are scheduled and attended.
  • Reporting: Complete minutes and site reports within 5 working days, ensuring that all information is accurate and up-to-date.
  • Communication: Communicate effectively with the Estate Manager, onsite staff, and other stakeholders to ensure that all parties are informed and up-to-date.
Requirements
  • Experience: Proven experience in a similar role, with a strong background in customer service and operations management.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Knowledge: Strong knowledge of property management practices and procedures, with a good understanding of health and safety regulations.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced Operations Manager looking for a new challenge, please apply today.



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