Property Advisor

4 weeks ago

London, Greater London, United Kingdom hireful Full time

About the Role

We are seeking a highly skilled Property Advisor to join our team at hireful. As a Property Advisor, you will be responsible for managing a portfolio of properties, providing exceptional customer service to landlords and tenants, and ensuring that all compliance requirements are met.

Key Responsibilities

  • Marketing and listing properties
  • Viewings and property visits
  • Checking all compliance is up to date
  • Completing inventory checks and moving in new tenants
  • Drawing up check-out reports and organising deposit release

Move In Process

  • Seamless communication to ensure the process runs smoothly
  • Organising any requests for the tenancy prior to move date
  • Referencing all applicants
  • Drawing up paperwork and handling move-in monies
  • Attending key handover and walk through property with new tenant

Property Works

  • Being available for calls and emails when repairs are required
  • Speaking with contractors to book in the repair
  • Updating landlords and tenants on progress and costs
  • Ensuring work is completed and exceeds all minimum standards

Business Development

  • Following up on new opportunities
  • Keeping an eye on the portal for stock that would suit our applicants
  • Promoting us through social media channels
  • Spending time talking and integrating with the local community

Skills Required

  • Excellent interpersonal, negotiation and communication skills, both verbally & in writing
  • Demonstrable ability to remain calm in complex scenarios & build positive relationships with tenants & landlords
  • Ability to manage and prioritise own workload and be responsive to the needs of your portfolio, including responding to urgent tasks at short notice
  • Willingness to go the extra mile, and to always do the right thing

Experience Required

  • Previous experience in the lettings market
  • Proven knowledge & understanding of the private rented housing sector
  • Confident with compliance requirements for a tenant to move-in
  • PRS letting agency qualification is preferable but not essential

Application Process

Please submit your most recent CV, and a covering letter outlining your skills and experience and why this would make you the right person for the role.

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