Property Advisor
2 weeks ago
About the Role
We are seeking a skilled Property Advisor to join our team at hireful. As a Property Advisor, you will be responsible for managing a portfolio of properties, providing exceptional customer service to landlords and tenants, and ensuring compliance with all relevant regulations.
Key Responsibilities
• Marketing and listing properties
• Viewings and property visits
• Checking all compliance is up to date
• Completing inventory checks and moving in new tenants
• Drawing up check-out reports and organising deposit release
Move In Process
• Seamless communication so the process runs smoothly
• Organising any requests for the tenancy prior to move date
• Referencing all applicants
• Drawing up paperwork and handling move-in monies
• Attending key handover and walk through property with new tenant
Property Works
• Being available for calls and emails when repairs are required
• Speaking with contractors to book in the repair
• Updating landlords and tenants on progress and costs
• Ensuring work is completed and exceeds all minimum standards
Business Development
• Following up on new opportunities
• Keeping an eye on the portal for stock that would suit our applicants
• Promoting us through social media channels
• Spending time talking and integrating with the local community
Social Media
• Understanding our marketing strategy to keep channels updated
• Engaging with local business to help promote us
• Updating Instagram, Twitter, Facebook and LinkedIn when required
• Seeking new partnership opportunities within these platforms
Requirements
• Excellent interpersonal, negotiation and communication skills, both verbally & in writing
• Demonstrable ability to remain calm in complex scenarios & build positive relationships with tenants & landlords
• Ability to manage and prioritise own workload and be responsive to the needs of your portfolio, including responding to urgent tasks at short notice
• Willingness to go the extra mile, and to always do the right thing
Experience
• Previous experience in the lettings market
• Proven knowledge & understanding of the private rented housing sector
• Confident with compliance requirements for a tenant to move-in
• A PRS letting agency qualification is preferable but not essential
Please submit your most recent CV, and a covering letter outlining your skills and experience and why this would make you the right person for the role.
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