Executive Complaints Resolution Specialist
2 days ago
We are seeking a highly skilled and experienced Executive Complaints Handler to join our team at Clear Business. As a key member of our customer service team, you will be responsible for resolving high-level complaints in a timely and professional manner.
Key Responsibilities- Investigate and resolve high-level complaints in accordance with company policies and procedures.
- Communicate effectively with customers, third-party organizations, and internal stakeholders to resolve complaints.
- Prepare and submit case files to a high standard, ensuring all necessary information is included.
- Work closely with the Executive Complaints Team Manager to achieve agreed-upon objectives and quality assurance measures.
- Identify trends and areas for improvement, providing recommendations to enhance the customer experience and complaint resolution process.
- Proven experience in investigating and resolving high-level complaints in a fast-paced environment.
- Excellent communication and negotiation skills, with the ability to work with customers, third-party organizations, and internal stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify trends and areas for improvement.
- Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
- IT literate, with experience using Microsoft Office and customer information management systems.
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and award-winning company.
- A comprehensive training program to support your professional development.
- A hybrid working model, with the option to work remotely for three days per week.
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Executive Complaints Resolution Specialist
5 days ago
Sale, Trafford, United Kingdom Clear Business Full timeJob Title: Executive Complaints HandlerClear Business is seeking an experienced Executive Complaints Handler to join our team. As a key member of our customer service team, you will be responsible for resolving high-level complaints in a timely and professional manner.Key Responsibilities:Investigate and resolve high-level complaints in accordance with...
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Executive Complaints Resolution Specialist
5 days ago
Sale, Trafford, United Kingdom Clear Business Full timeJob Title: Executive Complaints HandlerClear Business is seeking an experienced Executive Complaints Handler to join our team. As a key member of our customer service team, you will be responsible for resolving high-level complaints in a timely and professional manner.Key Responsibilities:Investigate and resolve high-level complaints in accordance with...
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Executive Complaints Resolution Specialist
1 week ago
Sale, Trafford, United Kingdom Clear Business Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Complaints Handler to join our team at Clear Business. As a key member of our customer service team, you will be responsible for resolving high-level complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve high-level complaints in a fair and efficient...
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Executive Complaints Resolution Specialist
1 week ago
Sale, Trafford, United Kingdom Clear Business Full timeJob SummaryWe are seeking a highly skilled and experienced Executive Complaints Handler to join our team at Clear Business. As a key member of our customer service team, you will be responsible for resolving high-level complaints in a timely and professional manner.Key ResponsibilitiesInvestigate and resolve high-level complaints in a fair and efficient...
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Corporate Insolvency Specialist
4 weeks ago
Sale, Trafford, United Kingdom Stonebridge Executive Search Full timeAre you a skilled professional in the field of insolvency looking to advance your career? Stonebridge Executive Search is collaborating with a distinguished firm that is on the lookout for a talented Corporate Insolvency Specialist to enhance their vibrant team. This position provides:Exceptional workplace environmentAttractive remuneration...
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Corporate Insolvency Specialist
4 weeks ago
Sale, Trafford, United Kingdom Stonebridge Executive Search Full timeAre you a seasoned professional in the field of insolvency looking to advance your career? Stonebridge Executive Search is on the lookout for a skilled Corporate Insolvency Specialist to become a vital part of our esteemed team. This position provides:Positive work environmentAttractive remuneration packageSignificant opportunities for professional...
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Customer Onboarding Specialist
1 week ago
Sale, Trafford, United Kingdom Clear Business Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Onboarding Specialist to join our team at Clear Business. As a key member of our operations team, you will play a critical role in ensuring the smooth onboarding of new customers and the successful switching of their payment services.Key ResponsibilitiesOnboarding and Provisioning: Ensure...
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Customer Onboarding Specialist
1 week ago
Sale, Trafford, United Kingdom Clear Business Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Onboarding Specialist to join our team at Clear Business. As a key member of our operations team, you will play a critical role in ensuring the smooth onboarding of new customers and the successful switching of their payment services.Key ResponsibilitiesOnboarding and Provisioning: Ensure...
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Client Relations Specialist
4 weeks ago
Sale, Trafford, United Kingdom Shred-It Full timeBecome a Part of Shred-it!We are in search of committed Client Relations Specialists to assist us in safeguarding essential information by delivering top-notch information security and document disposal services to our clientele. In this position, you will engage with customers on a daily basis, providing solutions to their inquiries and keeping them updated...
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Customer Onboarding Specialist
5 days ago
Sale, Trafford, United Kingdom Clear Business Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Onboarding Specialist to join our team at Clear Business. As a key member of our operations team, you will play a critical role in ensuring the smooth onboarding of new customers and the successful transition of their payment services.Key ResponsibilitiesOnboarding and Provisioning: Ensure...
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Customer Onboarding Specialist
5 days ago
Sale, Trafford, United Kingdom Clear Business Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Onboarding Specialist to join our team at Clear Business. As a key member of our operations team, you will play a critical role in ensuring the smooth onboarding of new customers and the successful transition of their payment services.Key ResponsibilitiesOnboarding and Provisioning: Ensure...
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Social Care Specialist
2 weeks ago
Sale, Trafford, United Kingdom NHS Professionals Full timeJob SummaryWe are seeking an experienced Social Worker to join our Adult Community Mental Health team at NHS Professionals. As a Social Worker, you will provide a person-centered, statutory social work service for a caseload of patients in accordance with relevant policies and procedures.Key ResponsibilitiesAssess and plan support plans to meet individual...
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Audit Senior
7 days ago
Sale, Trafford, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking an experienced Audit Semi-Senior to join their dynamic team. The ideal candidate will have a strong background in auditing and a proven track record of delivering high-quality results.Key ResponsibilitiesParticipate in a range of onsite audits throughout the North West areaSupport the Audit Manager...
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Audit Senior
7 days ago
Sale, Trafford, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking an experienced Audit Semi-Senior to join their dynamic team. The ideal candidate will have a strong background in auditing and a proven track record of delivering high-quality results.Key ResponsibilitiesParticipate in a range of onsite audits throughout the North West areaSupport the Audit Manager...
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Audit Professional
8 hours ago
Sale, Trafford, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking an experienced Audit Semi-Senior to join their dynamic team. As a leading independent Accountancy firm, they provide a full range of services to SME clients in various industries.Your New RoleAs an Audit Semi-Senior, you will participate in onsite audits throughout the North West area, involved in...
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Audit Professional
6 hours ago
Sale, Trafford, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleHays Specialist Recruitment Limited is seeking an experienced Audit Semi-Senior to join their dynamic team. As a leading independent Accountancy firm, they provide a full range of services to SME clients in various industries.Your New RoleAs an Audit Semi-Senior, you will participate in onsite audits throughout the North West area, involved in...
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Audit Senior Associate
1 week ago
Sale, Trafford, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the Role:Hays Specialist Recruitment Limited is seeking a highly skilled Audit Semi-Senior to join their dynamic team. As an Audit Semi-Senior, you will play a key role in delivering high-quality audit services to a range of clients across various industries.Key Responsibilities:Participate in onsite audits throughout the North West area, from planning...
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Audit Senior Associate
1 week ago
Sale, Trafford, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the Role:Hays Specialist Recruitment Limited is seeking a highly skilled Audit Semi-Senior to join their dynamic team. As an Audit Semi-Senior, you will play a key role in delivering high-quality audit services to a range of clients across various industries.Key Responsibilities:Participate in onsite audits throughout the North West area, from planning...
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Audit Senior Associate
6 days ago
Sale, Trafford, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the Role:Hays Specialist Recruitment Limited is seeking a highly skilled Audit Semi-Senior to join their dynamic team. As an Audit Semi-Senior, you will play a key role in delivering high-quality audit services to a range of clients across various industries.Key Responsibilities:Participate in onsite audits throughout the North West area, contributing...
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Audit Senior Associate
6 days ago
Sale, Trafford, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the Role:Hays Specialist Recruitment Limited is seeking a highly skilled Audit Semi-Senior to join their dynamic team. As an Audit Semi-Senior, you will play a key role in delivering high-quality audit services to a range of clients across various industries.Key Responsibilities:Participate in onsite audits throughout the North West area, contributing...