IT Service Delivery Manager
3 weeks ago
About Acora Limited: Enhancing End-User Satisfaction
We have been dedicated to delivering premium experience-led IT services for over two decades, pushing the boundaries of what is possible.
Our mission is rooted in challenging conventional wisdom and seeking innovative alternatives, driving growth and success across our global presence in the USA, South Africa, Sri Lanka, Kuala Lumpur, and North Macedonia.
Estimated Compensation: $85,000 - $105,000 per annum, including a comprehensive benefits plan
Main Accountabilities:
- Driving user experience improvements through data-driven insights and strategic planning.
- Collaborating with cross-functional teams to deliver high-quality IT solutions that meet business needs.
- Analyzing market trends and emerging technologies to inform business decisions, driving growth and success.
Requirements:
- A Bachelor's degree in Computer Science or a related field is required.
- At least 5 years of experience in IT service management or a related field is essential.
- A proven track record of driving user experience improvements is necessary.
What We Offer:
- A dynamic work environment that fosters innovation and growth, where employees can thrive.
- A competitive compensation package that reflects our commitment to employee well-being.
- The opportunity to work with a global team of experts in the field, pushing boundaries and achieving excellence.
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