Lettings Branch Manager

3 weeks ago

Hornchurch, Greater London, United Kingdom haart Full time

About the Role

We are seeking an experienced Lettings Branch Manager to join our team at haart Estate Agents in Hornchurch. As a key member of our team, you will be responsible for maintaining a strong market presence, delivering exceptional customer service, and driving business growth.

Key Responsibilities

  • Lead daily meetings with the Lettings team to discuss sales performance, market trends, and business objectives.
  • Coach and develop the team to achieve Key Performance Indicators (KPIs) and sales targets.
  • Monitor and assess individual team member performance, providing constructive feedback and coaching to improve performance.
  • Encourage team development and progression, identifying opportunities for training and development.
  • Focus on generating new and repeat business, developing and maintaining strong relationships with Landlords and Tenants.
  • Liaise with Tenants and arrange property viewings in line with their needs.
  • Negotiate offers and agree new tenancies, ensuring compliance with regulatory bodies.

Essential Skills and Qualifications

  • Full UK Driving Licence for a manual vehicle.
  • Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher.
  • Excellent communication and interpersonal skills, with the ability to create trusting relationships with customers, suppliers, and colleagues.
  • Strong understanding of current legislation related to Residential Lettings.
  • Ability to manage time-sensitive and high-volume workloads, with a focus on delivering outstanding customer service.

What We Offer

  • Competitive salary and uncapped commission scheme.
  • Elite bonus scheme and opportunity to earn a place in the CEO Exclusive Achievers Club.
  • Option of a BMW company car or monthly car allowance.
  • Fully-funded training course to achieve a nationally recognised qualification within the property industry.
  • Employee Assistance Programme (24/7 access to our confidential helpline).
  • Eye Care and Company Pension Scheme.

How to Apply

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need to provide evidence of your right to work in the UK, in the form of a Passport/Birth Certificate, Proof of Address, National Insurance, and Drivers Licence Check.

Armed Forces Covenant

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

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