Residential Lettings Branch Manager Role

3 weeks ago


Hornchurch, Greater London, United Kingdom Spicerhaart Full time

Overview

As a Lettings Branch Manager at Spicerhaart, you will be responsible for leading a team of lettings professionals in delivering exceptional service to landlords and tenants. Your role will involve motivating and influencing your team to achieve sales targets, as well as maintaining strong relationships with customers and suppliers.

Benefits of being a Lettings Branch Manager at Spicerhaart

  • Competitive salary and bonus scheme
  • Uncapped commission scheme
  • Elite bonus scheme
  • Option of a company car or car allowance
  • Enrolment onto a fully-funded training course earning a nationally recognised qualification
  • Career progression opportunities

A day in the life of a Lettings Branch Manager at Spicerhaart

  • Leading daily meetings with the Lettings team
  • Coaching the team to achieve KPI's
  • Monitoring and assessing individual team member performance
  • Encouraging team development and progression
  • Generating new and repeat business
  • Developing and maintaining strong relationships with Landlords and Tenants
  • Liaising with Tenants and arranging property viewings
  • Negotiating offers and agreeing new tenancies
  • Ensuring the business is risk-averse and following the highest compliance standards

Essential Skills of a Lettings Branch Manager

  • Full UK Driving Licence for a manual vehicle
  • Minimum of 2 years' experience within residential lettings at a Senior Negotiator position or higher
  • Ability to work well with others to create a team spirit
  • Effective communication and relationship-building skills
  • Ability to create and action business plans relevant to the branch
  • Competitive skills and knowledge of current legislation related to Residential Lettings
  • Ability to manage time-sensitive and high-volume workloads
  • Reputation for delivering outstanding customer service
  • Ability to work under own initiative
  • Good telephone manner
  • Strong IT skills
  • Attention to detail

The Finer Details

We are using video software for interviews. To be eligible to proceed in our recruitment process, you will need:

  • Full UK Driving Licence
  • Legal entitlement to live and work in the UK
  • Evidence of your right to work in the UK, in the form of: Passport/Birth Certificate


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