Client Partnership Executive

2 weeks ago


Hertford, United Kingdom Fore Street Employment Agency Full time
Job Title: Client Partnership Executive

We are seeking an experienced Client Partnership Executive to join our dynamic team at Fore Street Employment Agency. As a key member of our sales team, you will play a pivotal role in building and maintaining strong client relationships and driving business growth.

The ideal candidate will have a proven track record of managing client relationships, identifying new business opportunities, and delivering exceptional results. You will be responsible for conducting site surveys, working closely with production and install teams, and providing technical advice to clients. A strong understanding of large format print processes, materials, and trends is essential.

Key Responsibilities:
• Manage client accounts and act as the main point of contact throughout the project lifecycle.
• Conduct site surveys to assess installation requirements, ensure feasibility, and provide accurate project specifications.
• Work closely with production and install teams to ensure client briefs are translated into high-quality deliverables, meeting deadlines and budget constraints.
• Provide technical advice to clients, offering solutions tailored to their needs.
• Prepare accurate and detailed project quotes.
• Coordinate installations, liaising with clients and installers to ensure seamless execution.
• Identify opportunities to upsell and cross-sell within existing accounts, while also driving new business growth.
• Maintain up-to-date knowledge of large format print processes, materials, and trends to deliver informed advice and innovative solutions.
• Use CRM systems to track projects, client interactions, and sales pipelines.

Essential Skills & Experience:
• Industry Expertise: Minimum of 2-3 years in a similar role within the large format print, signage, or graphics industry.
• Site Survey Experience: A proven ability to carry out site surveys, understanding structural, spatial, and logistical considerations.
• Production Knowledge: Strong understanding of large format printing processes, finishing techniques, and materials (e.g. ACM, Acrylic, Fabric, Foamex, and Vinyl).
• Project Management: Exceptional multitasking and organizational skills to manage multiple projects and deadlines effectively.
• Problem-Solving: A proactive approach to troubleshooting challenges and delivering client-focused solutions.
• Communication: Excellent verbal and written communication skills to build and maintain strong client relationships.
• Sales Acumen: A proven track record of meeting sales targets, growing accounts, and identifying new opportunities.
• Technical Skills: Proficiency using Management Information Systems and the Microsoft Office Suite.

Salary: £60,000 - £75,000 per annum, depending on experience.
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