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JD Group - Supervisor Role
JD Group is a leading retailer of sports and fashion brands, with a strong focus on delivering exceptional customer service and driving business growth.
Job Overview:
As a Supervisor at JD Group, you will play a key role in leading a high-performing team of colleagues to deliver outstanding customer service and achieve sales targets.
Key Responsibilities:
- Lead and motivate a team of colleagues to deliver exceptional customer service and achieve sales targets.
- Support the Store Management team to drive business growth and improve store performance.
- Develop and implement effective sales and customer service strategies to drive business growth and improve customer satisfaction.
- Uphold a safe and compliant working environment for all colleagues and customers.
- Deliver financial results in line with or in excess of company targets.
- Duty manage and take responsibility for the store in the absence of the Store or Department Manager.
Requirements:
- Proven leadership and management experience, preferably in a retail environment.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- Strong business acumen and ability to analyze sales data and customer feedback to inform business decisions.
- Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
- Knowledge of local market trends and competitor activity, with the ability to identify opportunities to drive business growth.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career development and progression within the company.
- Discounted membership on JD Gyms.
- Personal development opportunities to learn and develop at work.
We are an equal opportunities employer and welcome applications from all qualified candidates.