Customer Experience Ambassador

2 days ago


Belfast, United Kingdom Cineworld Cinemas Ltd Full time

We are seeking a Customer Experience Ambassador to join our team in Belfast. As a key member of our team, you will be responsible for delivering exceptional customer service, providing high-quality beverages and products, and maintaining a clean and welcoming store environment.

Key Responsibilities:

The successful candidate will have excellent communication skills, a passion for delivering exceptional customer service, and the ability to work effectively in a fast-paced environment.

Responsibilities:
  1. Provide Exceptional Customer Service: Provide high-quality beverages and products to our customers, ensuring they have an enjoyable experience in our cinema.
  2. Maintain a Clean and Welcoming Store Environment: Ensure that the store is clean, tidy, and well-maintained at all times, creating a welcoming atmosphere for our customers.
  3. Serve Alcoholic Beverages Safely: Serve alcoholic beverages from our Cinebar, adhering to our Alcohol License and laws.
Compensation and Benefits:
  • An estimated salary of £24,000 per annum (dependent on experience).
  • 28 days holiday per year.
  • Contributory pension scheme.
  • Cash back healthcare plan.
  • Eye care scheme.
  • Retail incentives and in-house competitions with amazing prizes.


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