Customer Service Ambassador

2 weeks ago


Belfast, United Kingdom Greggs Full time
About Us">

Here at Greggs, we're passionate about delivering exceptional customer experiences in a fast-paced environment. Our team is dedicated to making our customers feel welcome and valued, whether they shop with us in-store or online.

">Job Summary">

We're seeking a Customer Service Ambassador to join our team As a key member of our sales floor team, you'll play a vital role in ensuring our customers have a brilliant shopping experience. You'll provide fast and friendly service, maintain a clean and tidy shop, and help prepare our much-loved products for sale.

">About the Role">
  • You'll be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.
  • You'll work closely with our sales floor team to ensure seamless communication and collaboration.
  • You'll maintain high standards of cleanliness and tidiness throughout the shop, including preparing food products for sale.
What We Offer">
  • A competitive salary of £18,000 - £20,000 per annum, paid weekly
  • A colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products.
  • Free hot drinks while on a break.
  • Paid breaks to recharge your batteries.
  • We share 10% of all our profits with our colleagues.
  • Holiday entitlement that grows as your career grows with us.
  • Colleague share plans to help you invest and save for your future.
  • A pension scheme to help you plan for your future.
  • An employee assistance app and confidential helpline to support your wellbeing.
  • Savings and discounts across a wide range of your favourite brands and retailers.
About You">

As long as you're willing to learn and take on new challenges, we'll give you all the training you need to succeed in this role. If you think you have what it takes to deliver exceptional customer service in a fast-paced environment, we want to hear from you



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