Sales Experience Ambassador

5 days ago


Belfast, United Kingdom Lush Full time
About Us

Lush is a pioneering beauty brand driven by innovation and ethics. Since 1995, we've been creating unique products like the fizzing bath bomb, shower jellies, and solid shampoo bars using fresh ingredients like organic fruits and vegetables.

We're committed to fighting against animal testing and reducing over-packaging by offering 'naked' products without packaging. Our company operates in 52 countries with 928 global shops, inventing, manufacturing, and selling our handmade products directly to customers through our own shops and online.

Job Overview

We're seeking an enthusiastic Sales Experience Ambassador to join our team in this Seasonal Sales Assistant role. As the face of our store, you'll welcome customers, provide a fun shopping experience, and use your product knowledge to offer personalized recommendations.

Key Responsibilities:

  • Greet customers warmly and create a welcoming store environment.
  • Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
  • Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
  • Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
  • Maintain a clean, tidy, and visually appealing shop floor.
  • Support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
  • Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
What We Offer

In this role, you'll receive:

  • A competitive hourly rate based on the Living Wage.
  • Flexible shifts.
  • Opportunities for bonuses.
  • Training and development to enhance your skills.
  • A cycle to work scheme.
  • Discounted rail and bus season tickets.
  • An employee assistance programme.
  • Paid day off for your birthday.
  • 50% discount on Lush products and spa treatments.
  • A pension scheme.
About You

We're looking for someone who:

  • Embraces delivering exceptional customer service and inspires their team to radiate positivity.
  • Takes pride in teamwork, collaborating with colleagues to achieve goals and foster a positive work environment.
  • Holds great communication skills, keeping information flowing throughout the store and maintaining a positive approachable tone.

Salary Range: £ Hourly Rate: £


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