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Store Director

2 months ago

ShorehambySea, West Sussex, United Kingdom Pets Corner UK Full time

Pets Corner UK is a leading family-run business seeking a highly motivated and customer-focused Store Director to join our team. As a key member of our management team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team.

Key Responsibilities:

  • Customer Service: Deliver outstanding customer service, ensuring every customer leaves the store satisfied and eager to return.
  • Sales Growth: Develop and implement strategies to drive sales growth, increase customer loyalty, and improve overall store performance.
  • Team Leadership: Lead, motivate, and develop a high-performing team, providing coaching, training, and feedback to ensure everyone reaches their full potential.
  • Store Operations: Oversee all aspects of store operations, including inventory management, stock control, and visual merchandising.
  • Business Development: Identify opportunities to improve store performance, implement changes, and measure results.

Requirements:

  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team.
  • Customer Focus: A genuine passion for delivering exceptional customer service and building strong relationships with customers.
  • Business Acumen: Strong business acumen, with the ability to analyze data, identify trends, and make informed decisions.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and stakeholders.
  • Adaptability: A flexible and adaptable approach, with the ability to work in a fast-paced environment and respond to changing circumstances.

What We Offer:

  • Extensive Training: A comprehensive training program, including on-the-job training, coaching, and mentoring.
  • Competitive Salary: A competitive salary and benefits package, including a bonus scheme and holiday entitlement.
  • Career Development: Opportunities for career development and progression, with a clear path for advancement.
  • Collaborative Environment: A collaborative and supportive work environment, with a strong focus on teamwork and mutual respect.