Customer Service Representative

4 weeks ago


Minehead, Somerset, United Kingdom Butlin's Full time
About the Role

We're seeking a talented individual to join our Guest Services team as a Customer Service Representative. As a key member of our team, you'll play a vital role in delivering exceptional service to our guests, ensuring they have an Altogether More Entertaining and Fun Break.

Key Responsibilities
  • Provide top-notch customer service to our guests via telephone and in-person interactions.
  • Offer expert advice on our resort's product offerings and local attractions.
  • Utilize problem-solving skills to resolve guest issues and ensure a seamless holiday experience.
  • Collaborate with colleagues to provide a seamless check-in experience for all guests.
What We're Looking For

We're seeking a team player with excellent communication skills, a passion for helping others, and a willingness to go above and beyond to ensure our guests have an unforgettable experience. If you're a confident and empathetic individual who thrives in a fast-paced environment, we'd love to hear from you

About Butlin's

At Butlin's, we're all about creating unforgettable holiday experiences for our guests. With over 80 years of history, we've perfected the art of delivering fun, excitement, and adventure to families and adults alike. Our three core values - Create Smiles, Get Stuck In, and Care For Each Other - guide everything we do, and we're looking for like-minded individuals to join our team.



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