Customer Service Liaison
2 weeks ago
Drive Sales and Deliver Exceptional Customer Experiences
Green Orchard Recruitment is thrilled to present this exciting opportunity for a Sales and Customer Service Advisor to join our dynamic client's team in a fast-growing Ecommerce business.
This key role is perfect for a driven Sales and Customer Service professional who thrives in a fast-paced environment and is dedicated to providing top-notch service while contributing to the company's success.
Key Responsibilities:
- Assist customers via phone, live chat, and email with a variety of sales enquiries across the product ranges.
- Respond promptly and efficiently to maximise company sales and increase customer satisfaction.
- Process and manage customer orders across various channels, including B2B orders, building strong rapport to encourage repeat business.
- Provide bespoke quotations and proforma invoices, following up on potential leads to drive sales.
- Ensure the accuracy of sales order acknowledgements from suppliers and liaise with them to maintain strong partnerships.
- Coordinate smooth deliveries and provide customers with high-level technical information, supported by partners and internal teams.
About Our Client:
Green Orchard Recruitment is a leading recruitment agency specialising in Ecommerce and Sales roles. Our client is a fast-growing Ecommerce business seeking a dedicated Sales and Customer Service Advisor to join their dynamic team.
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