Business Operations Specialist
2 weeks ago
Role Overview
Flexicruit is seeking a highly organized and detail-oriented individual to join their client services team as a Business Operations Specialist. This role is responsible for reviewing and resolving queries related to supplier invoices, troubleshooting inconsistencies, and collaborating with energy suppliers and clients to rectify billing issues.
Key Responsibilities
- Investigate and resolve inconsistencies on utility invoices by liaising with suppliers and clients
- Ensure timely processing of invoices and credit notes in line with KPIs
- Validate and process invoices, ensuring accuracy in data entry and troubleshooting any errors
- Collaborate with internal teams and external clients to ensure smooth operational workflows
Requirements
- Strong customer service ethos with excellent communication skills (written and verbal)
- Computer literate, with proficiency in Microsoft Outlook, Excel, and Word
- Ability to organize and prioritize tasks efficiently, especially under deadlines
- Team-oriented with an eye for detail and a strong initiative
- Prior experience in the energy industry or familiarity with utility invoices is advantageous, but not essential
About Flexicruit
Flexicruit is a leading international energy management consultancy working with large, multi-site clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.
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