Business Operations Specialist

2 weeks ago


Redhill, Surrey, United Kingdom CBSbutler Full time

We are proud to be representing a fantastic customer in the Redhill area who has a fantastic permanent opportunity to join their thriving business.

CBSbutler is seeking an operations specialist on a permanent basis to join their business process outsourcing team, focused on providing services to energy clients.

Your key responsibilities will include:

  • Managing communications with energy suppliers and metering organisations
  • Executing billing and ensuring processes aligned to customer license obligations
  • Management of data, including the production of reporting and analysis of key metrics
  • Resolution of issues raised by businesses the company services, which includes billing issues
  • Reconciliation of invoices
  • Implementing process improvements

About you:

  • You will have ideally worked within the utilities sector in a similar process driven / analytical role
  • You will be comfortable resolving queries and taking ownership of problems that arise
  • You will be well organised, methodical in your approach and have an ability to assimilate information quickly and logically
  • An energy metering background would be highly desirable

In return, you can expect a rewarding place to work with attractive competitive benefits and a flexible hybrid working policy of 2 days in the office each week.



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