Guest Experience Coordinator

Role DescriptionWe are seeking an exceptional Receptionist to join our team at Eden Hotel Collection. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring a warm welcome to our guests.Key ResponsibilitiesProvide a warm and friendly welcome to guests, responding to their needs and resolving...

Excellence in Every RoleWe are proud winners of the AA Small Hotel Group of the Year and ranked in the Top 30 Best Places to Work in Hospitality. This role is available on a part-time basis, with flexibility of working hours to suit the candidate's needs.About the RoleAs a Hotel Administrator and PA to the General Manager, you will be responsible for...

Delivering Exceptional Guest ExperiencesAs a Concierge at Eden Hotel Collection, you will be the face of the hotel, responsible for creating a warm and welcoming atmosphere for our guests. Your primary focus will be on delivering exceptional guest experiences, ensuring that every interaction is memorable and exceeds our guests' expectations.Provide...

About the RoleWe are seeking a highly skilled and dedicated individual to join our team as a Hotel Ambassador. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences and ensuring that every visit is memorable and enjoyable.Key ResponsibilitiesGreet guests at the front door and provide a warm and...

About the RoleAs a Receptionist at Eden Hotel Collection, you will be the first point of contact for our guests, shaping their experience from arrival to departure. Your exceptional customer service skills and attention to detail will ensure a warm and memorable welcome.Key Responsibilities- Provide seamless check-in and check-out experiences for guests-...

About the RoleAs a Hotel Ambassador at Eden Hotel Collection, you will be an integral part of delivering exceptional guest experiences. With a focus on creating lasting impressions, you will greet guests at the front door, escort them to their rooms, and provide expert guidance on hotel facilities.Your Key ResponsibilitiesGreet and welcome guests upon...

At Mallory Court Hotel & Spa, Leamington Spa, we are seeking a exceptional Receptionist to be the first and last point of contact for our guests.About the Role:As a Receptionist, you will be responsible for creating a warm and welcoming atmosphere for our guests from the moment they arrive. You will be the face of our hotel and will be responsible for...

Cafe Assistant Job Description">We are looking for a friendly and efficient Cafe Assistant to join our team at Holroyd Howe in Watton-at-Stone. As a Cafe Assistant, you will play a vital role in providing quality refreshments to students, staff, and guests while maintaining high standards of customer service and food safety.

We are committed to delivering exceptional customer experiences and are seeking a talented Receptionist to join our team at Mallory Court Hotel & Spa, Leamington Spa.About the Role:As a Receptionist, you will be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive. Your excellent communication...

About the JobWe are seeking a Customer Service Representative to join our team at Eden Hotel Collection. As a key ambassador for our brand, you will deliver exceptional guest experiences, resolve issues promptly, and exceed customer expectations.Your Key ResponsibilitiesRespond to guest inquiries and resolve any issues or concerns in a timely and...

Embracing Excellence in HospitalityWe are seeking a skilled and charismatic Front Desk Ambassador to join our team at the Mallory Court Hotel & Spa in Leamington Spa. As the first point of contact for our guests, you will have a profound impact on their experience, shaping their perception of our hotel and setting the tone for a memorable stay.This is a...

Job OverviewWe are delighted to announce an exciting opportunity for a Hotel Ambassador to join our team at Eden Hotel Collection.SalaryThe successful candidate will receive an estimated annual salary of £24,000 - £30,000 depending on experience, reflecting the hotel's high standards and expectations.Key ResponsibilitiesAs a Hotel Ambassador, you will be...

**What you’ll be doing?** As one of our Receptionist team, you may be the first or last person that our guests interact with and so your customer service skills will be up there with the best. From the arrival experience and throughout our guests stay, you have the ability to shape their first and last impressions, from your initial warm welcome to...

About UsAt Eden Hotel Collection, we pride ourselves on providing exceptional service and memorable experiences for our guests.

**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality** *Based on 16 hours per week* What you’ll be doing? As Concierge, you will work as part of a team, consistently delivering Eden Hotel Collection’s standards in the guest experience. On a...

**What you’ll be doing?** As Spa Cafe Supervisor, you will work alongside the Spa and Restaurant teams. You will work alongside our Exec Chef and senior team to craft and design the operational delivery behind food concepts - leading by example to deliver intuitive and memorable service to all our guests. You will inspire the team with clarity and...

**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality***Based on 16 hours per week*What you’ll be doing?As Concierge, you will work as part of a team, consistently delivering Eden Hotel Collection’s standards in the guest experience.On a daily basis,...

About the RoleIn this exciting position as Chef De Partie, you will play a pivotal role in managing a section of our kitchen, preparing, cooking, and presenting high-quality rosette standard food. You will be part of a dynamic team that is passionate about delivering exceptional culinary experiences to our guests.

Immerse Yourself in a Rewarding RoleAs a Spa/Leisure Attendant at Eden Hotel Collection, you will be the face of our leisure and spa facilities, providing exceptional guest experiences and ensuring the highest standards of cleanliness and safety.Key responsibilities include:Excellent Communication – Greet guests warmly and build rapport with members or...

**We are delighted to have been awarded AA SMALL HOTEL GROUP OF THE YEAR (2024-2025), as well as being place in the TOP 30 Best Places to Work in Hospitality***Based on 16 hours per week*What you’ll be doing?As Concierge, you will work as part of a team, consistently delivering Eden Hotel Collection’s standards in the guest experience.On a daily basis,...