Spa Cafe Supervisor

6 months ago


Bishop's Tachbrook, United Kingdom Mallory Court Hotel & Spa, Leamington Spa Full time

**What you’ll be doing?**

As Spa Cafe Supervisor, you will work alongside the Spa and Restaurant teams. You will work alongside our Exec Chef and senior team to craft and design the operational delivery behind food concepts - leading by example to deliver intuitive and memorable service to all our guests.

You will inspire the team with clarity and confidence, ensuring the department is prepared and organised whilst also assisting the team with ensuring all guests are happy and receiving the best possible service.

**What you’ll need to be a great Spa Cafe Supervisor?**
- To be professional, knowledgeable and dedicated to delivering first class experiences to guests; high standards will be second nature to you;
- Comfortable working within a volume led environment;
- Experience at Restaurant Supervisor level within a variety of environments, bringing broad experience to the role;
- The ability to lead a team, demonstrating strong leadership skills; with proven experience of team retention;
- Excellent communication skills, and level of English - both written and spoken; with the confidence to build relationships with the wider hotel team and guests;
- To enjoy working in a fast paced environment with a ‘can do’ attitude & to love the buzz of being busy;
- Experience working within an environment within the consortia's of Pride of Britain, Relais & Chateaux or Small Luxury Hotels of the World would be ideal;

**What’s in it for you?**

We are proud to offer great places to work with our teams at the heart of all we do - we lead with a values led approach towards based on Heart, Honesty, Spirit and Team, which were written ‘by our people for our people’.

Our bespoke Eden Extra’s benefits platform offers:

- Enhanced annual leave - 31 days annual leave entitlement, rising to 33 days with service;
- Fairly distributed Service Charge/Gratuties paid monthly;
- Discounts and cashback across 800 high street and food retailers, gyms, days out, restaurants/takeaways and utilities.
- Access to our wellbeing centre with Hello Fresh Recipes, fitness video’s and money management tools;
- Cycle to Work Scheme and Electric Vehicle Lease Scheme;
- Health plans for dental, optical, alternative health care + 24 hour GP access;
- Discounted stays, spa treatments, golf and leisure access across EHC properties;
- Support via our Wellbeing Strategy based on Money, Mind, Body & Heart; anything from financial wellbeing to domestic violence and family friendly policies; we genuinely CARE about our people;
- Access to Eden Engage - our employee portal with regular team news;
- Grow with us via apprenticeships and bespoke leadership programmes - RISE & THRIVE;
- You’ll also get free parking, meals on duty, uniform etc.but you already knew that, right?

Our culture focuses on collaboration so we regularly involve our teams in helping to shape this via:

- An opinion that counts.regular surveys and forums that ask YOU for YOUR opinion;
- A ‘You said, we did’ approach so that you know we’re taking your feedback seriously;
- A commitment to Sustainability & Wellbeing with employee champions in every hotel & HQ;

INDHOTEL



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