Customer Service Representative

2 months ago


Leatherhead, Surrey, United Kingdom T Brown Group Full time

Job Summary:

T Brown Group is seeking a highly skilled and compassionate Customer Care Agent to join our exceptional team. As a key member of our Customer Service team, you will be responsible for delivering exceptional customer service and support to our social housing customers.

Key Responsibilities:

  • Provide inbound and outbound telephone support and assistance to customers
  • Work closely with technical experts to resolve customer issues
  • Offer support and encouragement to customers through extensive training and development
  • Assist customers in resolving their problems and concerns

Requirements:

  • Compassion and a willingness to learn
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

What We Offer:

  • Opportunities for career growth and development
  • A supportive and collaborative team environment
  • Competitive compensation and benefits package


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