Duty Manager

1 month ago


Maryport, Cumbria, United Kingdom GLL Full time
About the Role

GLL is seeking a highly motivated and experienced Duty Manager to join our team at Maryport Activity Centre. As a Duty Manager, you will be responsible for ensuring the smooth operation of the centre, providing excellent customer service, and leading a team of staff.

Key Responsibilities
  • Manage the day-to-day operations of the centre, including supervising staff, managing customer queries, and maintaining a safe and clean environment.
  • Develop and implement effective procedures to ensure the centre runs efficiently and effectively.
  • Build strong relationships with customers, staff, and stakeholders to promote a positive image of the centre.
  • Assist with the recruitment, training, and development of staff to ensure they have the skills and knowledge required to perform their roles effectively.
  • Monitor and report on centre performance, identifying areas for improvement and implementing changes as necessary.
  • Ensure compliance with health and safety regulations, and maintain accurate records of incidents and near misses.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A supportive and collaborative team environment.
  • Access to training and development opportunities to enhance your skills and knowledge.
  • A range of employee benefits, including discounted gym membership and access to exclusive discounts.

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