Customer Service Team Lead

2 weeks ago


Hook, Greater London, United Kingdom Mulberry Recruitment Full time
Customer Service Executive

Salary: £28,000 plus 10% discretionary bonus

Shifts: 37.5 hours 5 days a week including every other weekend. Rotating shifts 8:00-16:15 and 9:45-18:00. Sunday hours 10:00-16:00

We are seeking a Customer Service Executive to join our fast-growing team in Hook. The ideal candidate will have a proven track record of achieving and exceeding customer service and productivity KPIs.

Key Responsibilities:

  • Handle queries from customers through email, calls, and live chat, both outbound and inbound.
  • Provide world-class service to customers, ensuring their needs are met and exceeded.
  • Work collaboratively with the team to achieve business objectives and improve customer satisfaction.
  • Identify and implement process improvements to increase efficiency and productivity.

Requirements:

  • Proven experience in customer services and financial services is desirable.
  • Experience in sales through service is desirable.
  • Customer-obsessed and determined to deliver world-class service.


  • Hook, Greater London, United Kingdom Mulberry Recruitment Full time

    Customer Service ExecutiveSalary: £28,000 plus 10% discretionary bonusShifts: 37.5 hours 5 days a week including every other weekend. Rotating shifts 8:00-16:15 and 9:45-18:00. Sunday hours 10:00-16:00Our client, a fast-growing company based in Hook, is seeking a Customer Service Executive to join their team. Handle customer queries through email, calls,...


  • Hook, Greater London, United Kingdom Mulberry Recruitment Full time

    Customer Service ExecutiveSalary: £28,000 plus 10% discretionary bonusShifts: 37.5 hours 5 days a week including every other weekend. Rotating shifts 8:00-16:15 and 9:45-18:00. Sunday hours 10:00-16:00Our client, a fast-growing company based in Hook, is seeking a Customer Service Executive to join their team. Handle customer queries through email, calls,...


  • Hook, Greater London, United Kingdom Mulberry Recruitment Full time

    Customer Service ExecutiveSalary: £28,000 plus 10% discretionary bonusShifts: 37.5 hours 5 days a week including every other weekend. Rotating shifts 8:00-16:15 and 9:45-18:00. Sunday hours 10:00-16:00Our client, a fast-growing company based in Hook, is seeking a Customer Service Executive to handle queries from customers through email, calls, and live...


  • Hook, Greater London, United Kingdom Mulberry Recruitment Full time

    Customer Service ExecutiveSalary: £28,000 plus 10% discretionary bonusShifts: 37.5 hours 5 days a week including every other weekend. Rotating shifts 8:00-16:15 and 9:45-18:00. Sunday hours 10:00-16:00Our client, a fast-growing company based in Hook, is seeking a Customer Service Executive to handle queries from customers through email, calls, and live...


  • Hook, Greater London, United Kingdom Mulberry Recruitment Full time

    Customer Service ExecutiveSalary: £28,000 plus 10% discretionary bonusShifts: 37.5 hours 5 days a week including every other weekend. Rotating shifts 8:00-16:15 and 9:45-18:00. Sunday hours 10:00-16:00Our client, a fast-growing company based in the UK, is seeking a Customer Service Executive to handle customer queries through email, calls, and live chat....


  • Hook, Greater London, United Kingdom Elite Hotels Full time

    Job Title: Reservations Team LeadJob Summary:We are seeking a highly skilled and experienced Reservations Team Lead to join our team at Elite Hotels. As a key member of our Reservations team, you will be responsible for leading the team and ensuring that all guest reservations and group bookings are handled with the highest standards of customer service.Key...


  • Hook, Greater London, United Kingdom Office Angels Full time

    Customer Service ManagerA leading electronics manufacturer in the UK is seeking a Customer Service Manager to oversee the customer account management team. The successful candidate will be responsible for ensuring customer satisfaction through effective communication and maintaining customer accounts throughout the customer life cycle.Key...


  • Hook, Greater London, United Kingdom Office Angels Full time

    Customer Service ManagerA leading electronics manufacturer in the UK is seeking a Customer Service Manager to oversee the customer account management team. The successful candidate will be responsible for ensuring customer satisfaction through effective communication and maintaining customer accounts throughout the customer life cycle.Key...


  • Hook, Greater London, United Kingdom Office Angels Full time

    Customer Service ManagerA leading electronics manufacturer in the UK is seeking a Customer Service Manager to oversee the customer account management team. The successful candidate will be responsible for ensuring customer satisfaction through effective communication and maintaining customer accounts throughout the customer life cycle.Key...


  • Hook, Greater London, United Kingdom Office Angels Full time

    Customer Service ManagerA leading electronics manufacturer in the UK is seeking a Customer Service Manager to oversee the customer account management team. The successful candidate will be responsible for ensuring customer satisfaction through effective communication and maintaining customer accounts throughout the customer life cycle.Key...


  • Hook, Greater London, United Kingdom Mulberry Recruitment Full time

    Customer Service ExecutiveOur client, a leading brand in Hook, is seeking a skilled Customer Service Executive to join their dynamic team. The ideal candidate will have a passion for delivering exceptional customer service and a proven track record of achieving and exceeding customer service and productivity KPIs.Key Responsibilities:Handle customer...


  • Hook, Greater London, United Kingdom Mulberry Recruitment Full time

    Customer Service ExecutiveOur client, a leading brand in Hook, is seeking a skilled Customer Service Executive to join their dynamic team. The ideal candidate will have a passion for delivering exceptional customer service and a proven track record of achieving and exceeding customer service and productivity KPIs.Key Responsibilities:Handle customer...


  • Hook, Greater London, United Kingdom Office Angels Full time

    Customer Service ManagerA leading electronics manufacturer in the UK is seeking a Customer Service Manager to oversee the customer account management team. The successful candidate will be responsible for ensuring customer satisfaction through effective communication and maintaining customer accounts throughout the customer life cycle.Key...


  • Hook, Greater London, United Kingdom Office Angels Full time

    Customer Service ManagerA leading electronics manufacturer in the UK is seeking a Customer Service Manager to oversee the customer account management team. The successful candidate will be responsible for ensuring customer satisfaction through effective communication and maintaining customer accounts throughout the customer life cycle.Key...


  • Hook, Greater London, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Phone Shop at Goole Boothferry Rd Superstore. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing product information, and promoting our...


  • Hook, Greater London, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Phone Shop at Goole Boothferry Rd Superstore. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences, providing product information, and promoting our...


  • Hook, Greater London, United Kingdom The Advocate Group Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly organized and professional Customer Service Representative to join our Supply Chain team. The ideal candidate will have excellent communication skills, be able to work independently, and have a high level of attention to detail.Main Responsibilities:Provide excellent customer...


  • Hook, Greater London, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Phone Shop at Goole Boothferry Rd Superstore. As a key member of our sales and service team, you will play a vital role in delivering an exceptional shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...


  • Hook, Greater London, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Colleague in our Phone Shop at Goole Boothferry Rd Superstore. As a key member of our sales and service team, you will play a vital role in delivering an exceptional shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...


  • Hook, Greater London, United Kingdom Elite Hotels Full time

    Reservations ManagerAbout the Role:We are seeking a highly skilled and experienced Reservations Manager to join our team at Elite Hotels. As a key member of our Reservations Team, you will be responsible for leading the team and ensuring that all guest reservations and group bookings are handled with the highest standards of customer service.Key...