Hospitality Ambassador

1 week ago


London, Greater London, United Kingdom Morgans Originals Full time
Overview

Morgans Originals is a collection of independent hotels that share a free spirit and a love for iconic cultural legacy.

Salary

We offer an estimated salary of £23,000 - £28,000 per annum, depending on experience and qualifications.

Job Description

We are seeking a highly efficient and effective Hospitality Ambassador to support the seamless running of our restaurant spaces. You will be responsible for meeting and greeting guests, seating them in our restaurant, and delivering an Engaging, Dynamic Guest Experience.

Your key responsibilities will include:

  • Providing exceptional customer service
  • Ensuring seamless guest flow and experience
  • Working collaboratively with the team to achieve excellent results

You will be a natural people person, with a passion for food and beverage, and a keen eye for detail. You will be able to work well under pressure and maintain a positive attitude in a fast-paced environment.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Previous experience in a hospitality or service-based industry
  • Excellent communication and interpersonal skills
  • A sense of urgency and ability to work well under pressure
  • A 'yes, yes, yes' mentality and a can-do attitude
Benefits

We offer a range of benefits, including:

  • Meals on duty and uniform provided
  • Free dry cleaning/uniform washing
  • Season ticket loan
  • Ride to work scheme
  • £250 referral bonus
  • Guest Experience reward
  • Length of Service incentives
  • Excellent discounts across the Ennismore family
  • Regular staff get-togethers
  • Employee Assistance Programme
  • Mental Health Champions
  • Quarterly & Annual Employee awards
Others

We are a global family of brands, with opportunities to progress and switch it up. We value our employees and offer a range of wellbeing initiatives, including healthcare cash plan provider and eye care vouchers.



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