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About The Parks Medical Practice
The Parks Medical Practice is a leading healthcare provider in Northampton, serving a combined list size of 23,000 patients across four sites. As a dispensing practice, we work closely with the Primary Care Network to deliver high-quality care to our patients.
Job Summary
We are seeking a skilled and dedicated Dispensing Assistant to join our team. As a Dispensing Assistant, you will play a vital role in providing an efficient and professional service to our patients, ensuring their needs are met in a timely and high-quality manner.
Main Responsibilities
- Dispense NHS prescriptions for our registered patients in a timely and accurate manner.
- Handle face-to-face queries and provide excellent customer service.
- Answer telephone calls and assist with dispensing queries.
- Assist with ordering stock and maintaining accurate stock levels.
- Issue repeat medications as per practice policy.
- Follow dispensary Standard Operating Procedures (SOPs) at all times.
Key Skills and Qualifications
- Customer Service Experience
- Ability to adapt and be flexible in a fast-paced environment
- Desirable: Experience of working in Primary Care and SystmOne
- Essential: GCSE or equivalent in English and Maths, Grade C or above
- Desirable: Dispensary NVQ Level 2
What We Offer
The Parks Medical Practice offers a supportive and dynamic work environment, with opportunities for professional development and growth. As a Dispensing Assistant, you will be part of a multi-disciplinary team working together to deliver high-quality patient care.
