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Luxury Yacht Charter Specialist

2 months ago

London, Greater London, United Kingdom SYR - Shoreside Superyacht Recruitment Full time

Job Summary: We are seeking a highly experienced and skilled Yacht Retail Charter Broker to join our team at SYR - Shoreside Superyacht Recruitment. The successful candidate will be responsible for delivering bespoke yachting experiences for clients seeking luxury yacht charters.

Key Responsibilities:

  • Establish and maintain strong relationships with clients, acting as their primary point of contact from initial inquiry through post-charter follow-up.
  • Conduct detailed client consultations to understand their specific needs, preferences, and expectations.
  • Provide expert guidance on yacht options, destinations, and itinerary planning.

Yacht Selection and Charter Arrangement:

  • Research and select yachts that best fit the client's requirements, collaborating with yacht owners, captains, and crew.
  • Prepare, present, and negotiate charter proposals, contracts, and pricing in alignment with client expectations and company policies.
  • Coordinate charter arrangements, including onboard services, itineraries, crew requests, and other custom requirements.

Market Knowledge and Research:

  • Stay updated on industry trends, popular yachting destinations, seasonal availability, and yacht fleet changes.
  • Develop and maintain knowledge of yacht specifications, features, and market pricing to make informed recommendations to clients.
  • Attend industry events, yacht shows, and networking events to establish and grow contacts within the yachting industry.

Sales and Revenue Growth:

  • Actively pursue new clients through networking, referrals, and industry partnerships.
  • Achieve or exceed individual sales targets, contributing to overall team revenue goals.
  • Identify upsell opportunities for additional services, onboard experiences, and repeat bookings.

Administrative and Legal Compliance:

  • Prepare and manage charter contracts, ensuring accuracy and compliance with legal regulations and company policies.
  • Handle payment processing, invoicing, and collection in coordination with finance teams.
  • Ensure a seamless and compliant charter process by adhering to maritime regulations and company procedures.

Requirements:

  • Proven experience as a Yacht Charter Broker or in luxury travel, hospitality, or high-end sales.
  • Strong knowledge of the yachting industry, charter markets, yacht types, and major cruising destinations.
  • Excellent negotiation, sales, and interpersonal skills with a focus on client satisfaction.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Exceptional organizational skills, with attention to detail and the ability to manage multiple clients and tasks simultaneously.
  • Proficiency in CRM systems and Microsoft Office Suite; knowledge of yachting software or booking platforms is a plus.
  • Flexibility to work outside standard hours as required by client schedules and time zones.