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Airfreight Customs Manager

1 month ago


Hounslow, Greater London, United Kingdom Freightserve Full time

Freightserve is seeking a skilled Customs and Airfreight Manager to oversee customs and airfreight processes, manage air-freight space, and ensure a high level of service while driving down costs.

Key Responsibilities:

  • Establish and manage ETSF, AEO, and MOU systems
  • Oversee end-to-end import and export processes and customs entries
  • Liaise with airfreight partners for space booking
  • Lead a team of customs clerks to ensure smooth customs processes
  • Ensure compliance with import and export regulations
  • Act as the primary contact for customs-related matters
  • Design processes and build SOPs, circulate to the business, and ensure adherence
  • Secure required air-freight space, monitoring volumes to prevent delays or waste
  • Liaise with airfreight providers to reduce costs and improve service
  • Manage carriers and handling agents to minimize issues and exceptions
  • Report on AKE fill rate and airfreight costs to the business
  • Collaborate with analysts to create impactful reporting

Requirements:

  • Expert knowledge of imports, exports, and trans-shipments
  • Familiarity with multiple customs systems
  • Strong commercial focus and negotiation skills
  • Experience with transit documents (T1, etc.)
  • Strong customs process and system knowledge
  • Proven team leadership experience
  • Experience with bonded goods and clearance

Working Hours: Monday to Friday, 0900 to 1730

Freightserve is a leading Freight recruitment specialist with a growing reputation in the industry. We have a strong presence in the Freight Forwarding and Shipping sector. Contact us for more information.