Service Excellence Director
4 days ago
About Us
Listers is a progressive and ambitious business that is committed to delivering exceptional customer experiences.
We are now seeking an experienced Aftersales Manager to join our team in Worcester.
In this role, you will be responsible for leading the aftersales team to deliver outstanding customer service and drive business growth through excellent sales and aftersales performance.
Responsibilities:
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure seamless customer experiences
- Drive sales growth through excellent aftersales performance
Requirements:
- Proven experience in aftersales management
- Strong leadership and communication skills
- Ability to work collaboratively as part of a team
Salary and Benefits:
£60,000 - £80,000 per annum, depending on experience.
Competitive pension scheme, holidays, and other benefits.
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