Service Excellence Specialist

1 month ago


Worcester, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Service Excellence Specialist, you will be responsible for providing top-notch support to our customers. This role requires excellent communication and problem-solving skills, with the ability to handle complex customer queries.

Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information regarding products and services.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.

We are looking for a skilled professional to join our team as a Client Support Expert. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle complex customer queries.




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