Service Excellence Specialist
1 month ago
As a Service Excellence Specialist, you will be responsible for providing top-notch support to our customers. This role requires excellent communication and problem-solving skills, with the ability to handle complex customer queries.
Key Responsibilities:
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate information regarding products and services.
- Process customer orders and manage account information.
- Collaborate with other departments to ensure customer satisfaction.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
We are looking for a skilled professional to join our team as a Client Support Expert. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle complex customer queries.
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